Privacy Policy

Our Commitment to Privacy

At Low Stimulation Living, we take your privacy seriously. We collect only what we need to provide services, never sell your data, and use minimal tracking. This policy explains how we handle your information.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Program Enrollment: Billing information processed securely through third-party payment processors
• Contact Forms: Information you voluntarily submit when contacting us
• Community Forums: Posts and profile information if you participate in optional community features

Information Automatically Collected

• Usage Data: Pages viewed, time spent, and navigation patterns to improve our services
• Device Information: Browser type, operating system, and device identifiers
• Cookies: Essential cookies for functionality; we do not use advertising or tracking cookies

How We Use Your Information

We use collected information solely to:

• Provide access to programs and resources you've enrolled in
• Communicate about your account, programs, and support requests
• Improve our website, content, and program offerings
• Send occasional updates about new programs or resources (you can opt out anytime)
• Comply with legal obligations

We never:

• Sell or rent your personal information to third parties
• Use your data for advertising purposes
• Share your information except as described in this policy

Data Sharing and Third Parties

We share limited information only with:

Service Providers

• Payment Processing: Stripe for secure payment handling (they never share full payment details with us)
• Email Services: For program delivery and communication
• Hosting: Secure servers to deliver website and program content

All third-party providers are contractually obligated to protect your data and use it only for specified services.

Legal Requirements

We may disclose information if required by law, court order, or to protect rights, safety, and property.

Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure password storage with hashing
• Regular security audits and updates
• Limited employee access to personal data
• Secure third-party service providers with verified security practices

While we take security seriously, no internet transmission is 100% secure. We cannot guarantee absolute security but maintain rigorous protective measures.

Your Rights and Choices

You have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing emails (account-related emails may still be sent)
• Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact us at contact@pcchassisairflow.com

Data Retention

We retain your information only as long as necessary:

• Active Accounts: For the duration of your account plus reasonable period for backup
• Deleted Accounts: Permanently deleted within 90 days (some anonymized data may be retained for analytics)
• Contact Form Inquiries: Retained for 2 years for reference, then deleted

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect information from children. If we discover we've inadvertently collected such data, we'll delete it promptly.

International Users

We are based in the United Kingdom and operate under UK GDPR. If you access our services from outside the UK, your information may be transferred to and processed in the UK. By using our services, you consent to this transfer.

Cookies and Tracking

We use minimal cookies:

• Essential Cookies: Required for site functionality (login, preferences)
• Analytics: Basic, privacy-focused analytics to understand site usage (we use anonymized data)

We do NOT use:

• Advertising cookies
• Social media tracking pixels
• Third-party behavioral tracking

You can disable cookies in your browser, though some site functionality may be limited.

Changes to This Policy

We may update this policy occasionally. Significant changes will be announced via email to registered users. Continued use after changes constitutes acceptance of the updated policy.

Policy version history is available upon request.

Contact Us

For privacy-related questions or to exercise your data rights:

Email: contact@pcchassisairflow.com

Mail:
Low Stimulation Living
15 Coney Street
York YO1 9QL
United Kingdom

This privacy policy was drafted with transparency and respect for your privacy as core principles. We believe in minimal data collection and maximum user control.